This privacy policy is a template prepared for RG Legacy Shipping. It must be reviewed against the company’s actual data practices, and against the data protection laws that apply to the business and to its website visitors, before it is published. All text in [square brackets] and every “Review” note must be completed, confirmed or removed. This policy does not claim compliance with any specific law.
1. Who We Are
This website is operated by RG Legacy Shipping Limited (“RG Legacy Shipping”, “we”, “us” or “our”), registration number [Company Registration Number], of 3rd Floor, Room 4A, TDC Towers, Salifu Dagati Extension, Tema Community 2, Ghana.
This policy explains how we may collect, use, share and protect personal information when you visit this website or contact us through it, including when you submit a quotation request.
2. Information We Collect
Information you provide
When you complete our quotation request form or contact us by email or telephone, we may collect:
- your name, company name, email address and telephone number;
- shipment information, such as cargo descriptions, origin and destination, weights, dimensions, preferred shipping method and timing;
- any other information you choose to include in your message or attached documents.
Please do not include sensitive personal information, passwords or payment card details in the enquiry form.
Information collected automatically
When you visit the website, technical information — such as your IP address, browser type, device information and the pages you view — may be processed by our website host in server logs.
Review: confirm what the hosting provider logs and for how long. Add any analytics or other tracking tools here if they are introduced.3. How Information May Be Used
We may use the information described above to:
- respond to your enquiry and communicate with you about it;
- prepare and send a shipment-specific quotation;
- arrange and coordinate the services you ask us to provide, if you decide to proceed;
- keep appropriate business records of enquiries and services;
- operate, maintain and protect the website; and
- comply with our legal and regulatory obligations.
We will not use your information to send marketing messages unless [you have agreed to this / it is otherwise permitted by applicable law].
Review: if the laws that apply to the business require a legal basis for each use of personal information (for example consent, performance of a contract, legitimate interests or legal obligation), state the basis for each purpose here. Confirm the business’s actual marketing practices.4. Contact and Enquiry Processing
When you submit the quotation request form, the information you enter is transmitted to [name of form-handling or email service] and delivered to RG Legacy Shipping so that we can review and respond to your enquiry. Enquiry details may be shared internally with the people responsible for preparing your quotation and handling your shipment.
The form includes a required acknowledgement that you agree to us using the information to respond to your enquiry, as described in this policy.
Review: at the time this draft was written, the website form was not connected to any service and did not transmit data. Once it is connected, name the provider, state where submissions are stored, and confirm who can access them.5. Data Sharing
We may share personal information where necessary with:
- service providers who support our business and website, such as hosting, email and form-processing providers;
- carriers, shipping lines, airlines, warehouses, customs authorities and other parties involved in arranging a shipment you have asked us to handle;
- professional advisers, such as accountants or lawyers; and
- public authorities, where we are required to do so by law.
We do not sell personal information. [Confirm.]
Review: if personal information may be transferred to other countries (for example to carriers or service providers abroad), describe this and any safeguards used.6. Data Retention
We keep personal information only for as long as it is needed for the purposes described in this policy, including to meet legal, accounting or reporting requirements. As a guide:
- enquiries that do not lead to a service: [retention period];
- customer, shipment and invoice records: [retention period].
7. Security
We take [reasonable technical and organisational measures] to protect personal information against loss, misuse and unauthorised access. However, no method of transmitting or storing information over the internet is completely secure, and we cannot guarantee absolute security.
Review: describe the measures actually in place (for example HTTPS, access controls, secure email). Do not overstate them.8. Cookies, Analytics and Third-Party Content
At the time this draft was prepared, this website did not set its own cookies and did not use analytics or advertising tools.
To display the site, your browser loads some content from third-party services: fonts from Google Fonts, photographs from Unsplash, and animation scripts from jsDelivr. These services receive technical information such as your IP address when the page loads, and handle it under their own privacy policies.
Review: update this section if analytics, cookies, embedded maps or other tracking tools are added, and implement any consent mechanism required by applicable law. Consider hosting fonts, images and scripts on the website’s own server to avoid these third-party requests.9. Your Rights
Depending on where you live and the laws that apply, you may have the right to:
- ask for access to the personal information we hold about you;
- ask us to correct inaccurate or incomplete information;
- ask us to delete your information, or to restrict or object to how we use it;
- withdraw any consent you have given; and
- complain to the data protection authority responsible for your location.
To make a request, contact us using the details below. We may need to verify your identity before responding.
Review: list only the rights that actually apply under the laws relevant to the business, and state the response time required by those laws.10. Changes to This Policy
We may update this policy from time to time. The “last updated” date at the top of the page shows when it was most recently revised.
11. Contact Details for Privacy Enquiries
For questions about this policy or about your personal information, please contact:
- Email: rosedalingantwi@aol.com
- Telephone: +233 (0) 24855 0559
- Post: RG Legacy Shipping Limited, 3rd Floor, Room 4A, TDC Towers, Salifu Dagati Extension, Tema Community 2, Ghana